Our Policies

Privacy Policy

The Adjuster School is committed to protecting the privacy of its customers. Under no circumstance will we sell or provide your information to any third party. We use industry standard encryption technology and security safeguards to ensure that your data is safe.

When you register for our classes or purchase our products, we require that you give us a current email address and phone number. This is done so that we can provide you with immediate payment confirmation, provide you with class or product information and to notify you of any important adjuster information, such as certification information and possible deployment information.

Refund Policy

Classroom Courses

You have the right to cancel your class registration. You must give 48 hour notice, from the start of the class regarding your intent to cancel the class. The cancellation should be by email (info@theadjusterschool.com). The full enrollment fee, less a $50 processing fee will be refunded to you. You can also transfer your enrollment to a future class. Simply call or email us and notify us that you would like to apply your enrollment fee to a future class.

Refunds will not be granted if you do not provide 48 hour notification, from the start of the class. However, you still can transfer your enrollment to a future class.

Online CE Courses

You have the right to cancel your registration for The Adjuster School Online Course prior to beginning the course. All requests for cancellation must be made by contacting The Adjuster School by email (info@theadjusterschool.com). The Adjuster School will refund the full enrollment fee less a $5.00 administrative fee.

Please note that refunds will not be granted if email notification is given after you have begun the course.

Online Adjuster Pre-Licensing Course

You have the right to cancel your registration for The Adjuster School Online Course prior to beginning the course. All requests for cancellation must be made by contacting The Adjuster School by email (info@theadjusterschool.com). The Adjuster School will refund the full enrollment fee less a $50.00 administrative fee.

Please note that refunds will not be granted if email notification is given after you have begun the course.

Online Texas All Lines Adjuster Licensing Course Expiration (rev. 5/4/2016)

The Online Texas All Lines Adjuster Licensing course is a 40 hour course. The Adjuster School will allow you up to 6 months (from the date of purchase) to complete this course and the Final Examination. It normally takes our students anywhere from 4 days to 3 weeks to complete the entire course and Final Examination.  In the event of course expiration, you will have to repurchase the course. You will not lose all of your information, as our system will maintain your course progression and you will be able to resume wherever you left off.

You have up to 3 attempts to pass the Final Examination.  The Final Examination is 150 questions.  Students must obtain a 70 to successfully pass the Final Examination. 

Online Continuing Education Course Expiration (rev. 5/4/2016)

The Adjuster School will allow you up to 6 months (from the date of purchase) to complete our Online Continuing Education courses. No exceptions will be made. In the event of course expiration, you will have to repurchase the course. You will not lose all of your information, as our system will maintain your course progression and you will be able to resume wherever you left off.